By Cloudpng
Friday, April 3, 2026
Easy Pay Crash of 2026
By Cloudpng
March 30, 2025, was one of the most frustrating days I’ve had in a long time. The Easy Pay system—the one we all rely on to top up electricity in Papua New Guinea—suddenly came to a halt. Overnight, thousands of us were left scrambling, trying to figure out how to keep the lights on. Online platforms, mobile services, and even the usual outlets all had to turn customers away. In Port Moresby, only a handful of places were designated to handle the chaos: SVS Supermarket, Foodworld, PNG Power Headquarters at Hohola, and Boroko.
I decided to try my luck at SVS. I got there at 9 a.m., thinking I’d beat the rush. Instead, I found myself stuck in a queue that snaked from the entrance all the way to the carpark on level one. It was packed, uncomfortable, and honestly felt unsafe. I stood there the entire day, inching forward, only to reach the entrance just as the shop closed at 8 p.m. The system was still down, and my whole day had been wasted. No electricity top-up, just sore feet and a lot of frustration.
That night, exhausted and annoyed, I gave online banking one last shot. To my surprise, it finally worked—and at 1 a.m., I managed to top up my electricity. Relief washed over me, but the experience left me thinking about how fragile our systems can be, and how much stress it causes ordinary people when they fail.
I decided to try my luck at SVS. I got there at 9 a.m., thinking I’d beat the rush. Instead, I found myself stuck in a queue that snaked from the entrance all the way to the carpark on level one. It was packed, uncomfortable, and honestly felt unsafe. I stood there the entire day, inching forward, only to reach the entrance just as the shop closed at 8 p.m. The system was still down, and my whole day had been wasted. No electricity top-up, just sore feet and a lot of frustration.
That night, exhausted and annoyed, I gave online banking one last shot. To my surprise, it finally worked—and at 1 a.m., I managed to top up my electricity. Relief washed over me, but the experience left me thinking about how fragile our systems can be, and how much stress it causes ordinary people when they fail.
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